Survey Says…
Town employees dissatisfied with leadership
Via a public records request, The Sheet obtained an April, 2015 employee opinion survey conducted by Survey Rights, Inc. for the Town of Mammoth Lakes.
While the vast majority of Town employees like their jobs, are committed to the organization and believe they are compensated fairly, significant dissatisfaction was expressed towards management.
As a disclaimer, the survey (which can be found posted on our website www.thesheetnews.com) does not give actual percentages. It expresses the numbers in bar graphs. The numbers I cite below are best estimates but certainly within a percentage point or two of the actual number.
Overall, in response to the question “Is there a feeling of trust between employees and management?” just 23% said yes. Approximately 60% said no and 17% had no opinion.
In response to the question, “Does management treat employees with dignity and respect?” approximately 28% said yes, with 42% no and about 30% with no opinion.
The trust score amongst those in the administrative/community development/recreation/finance departments was 12% yes and 78% no.
The final section of the survey compares Mammoth’s results with the average of all similar surveys conducted by Survey Rights, Inc.
Mammoth’s score of 23% trust compares with an 84% survey average. Likewise, Mammoth lags significantly in scores related to the handling of employee discipline, feedback on job performance, being kept informed by supervisors and being motivated by supervisors.
The Sheet also made a request this week in regard to employee recruitment and retention. Essentially, who was here when Holler arrived and who’s here now.
Of the 55 permanent employees on staff when Holler was hired (first as Interim Manager) on October 1, 2013, 37 remain and 18 have either moved on, retired or been let go.
Since October 1, 2013, 33 people have been hired, of which 23 remain.
There were nine new “permanent” hires in 2015 and 12 new hires in 2016. Of those 21 people, 17 remain employed by the Town.
